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Privacy Policy

MERCHADO B.V. Privacy Policy

Article 1 – Definitions
For the purposes of this privacy policy, the following terms shall have the following meanings:

  1. Merchado: the company Merchado B.V.
  2. Personal data: any information relating to an identified or identifiable natural person.
  3. Processing: any operation or set of operations performed on personal data.
  4. Data subject: the natural person to whom the personal data relates.


Article 2 – Company Information

Merchado B.V.
Spaklerweg 75A
1114 AE Amsterdam (NL)
+31(0)20 348 48 74

Chamber of Commerce number: 67670571
VAT identification number: NL854612087B01
Email:info@merchado.co

Article 3 – Collected Personal Data

Merchado processes the following personal data:

  • Name
  • Address
  • Email address
  • Phone number
  • Payment Information
  • IP address
  • Date of Birth
  • Gender
  • Order History
  • Browser Data
  • Login Information


Article 4 – Purposes of Data Collection

Personal data is processed for the following purposes:

  • Order Processing
  • Sending newsletters
  • Marketing purposes
  • Customer Service
  • Improving the Website
  • Analyzing Purchasing Behavior
  • Legal Obligations


Article 5 – Legal Basis for Processing

The legal basis for the processing of personal data by Merchado is:

Performance of a contract:
Personal data is processed to perform the contract with the customer, such as delivering products and services and processing payments.

Legal obligation:
Processing of personal data to comply with legal obligations.

Consent
For specific processing activities, Merchado requests the customer’s consent.

Legitimate Interest:
Processing of personal data for marketing activities and website improvement.

Article 6 – Sharing of Data

Merchado shares personal data with third parties only if it is necessary for the performance of the agreement or to comply with a legal obligation. This includes:

  • Shipping partners (e.g., DHL, POSTNL)
  • Payment providers (e.g., banks, PayPal, iDeal, credit card companies)
  • Marketing Firms
  • IT service providers
  • Administrative service providers


Article 7 – Retention Periods

Personal data is retained for as long as necessary for the purposes for which it was collected and processed, and in accordance with the statutory retention periods applicable in the Netherlands.


Article 8 – Rights of Data Subjects

Data subjects have the following rights:

  • Right of Access: You have the right to access your personal data.
  • Right to Rectification: You have the right to have inaccurate personal data corrected.
  • Right to erasure: You have the right to have your personal data erased.
  • Right to Restriction of Processing: You have the right to restrict the processing of your personal data.
  • Right to Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Right to Object: You have the right to object to the processing of your personal data.
  • Right to Withdraw Consent: You have the right to withdraw your consent to the processing of your personal data.


Article 9 – Data Security

Merchado takes appropriate technical and organizational measures to protect personal data against loss or unauthorized processing, including:

  • Encryption of Sensitive Data
  • Regular security audits
  • Restrictions on Access to Personal Data
  • Secure servers and backups
  • Use of Antivirus Software and Firewalls


Article 10 – Cookies and Tracking

Merchado uses cookies and other tracking technologies to improve the user experience and provide targeted advertisements. The following types of cookies are used:

  • Functional cookies: Necessary for the website to function.
  • Analytical cookies: To collect statistics on website usage.
  • Tracking cookies: To track user behavior and provide personalized content.

When a customer visits the website for the first time, they are informed about the use of cookies, and consent is requested via a pop-up.


Article 11 – Contact Information for Privacy Inquiries

If you have any questions or requests regarding your personal data, please contact:

  • Contact Person: Thim Janssen
  • Email address: thim@merchado.co
  • Phone number: +31(0)20 348 48 74

 

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Printing Options

Pad printing is ideal for printing on three-dimensional objects with uneven surfaces. We use a flexible silicone pad to transfer ink from an engraved plate onto the object, such as pens, mugs, and bottles.

With all-around digital printing, your design is printed in full color across the entire surface of the item, right up to the edges. Ideal for bottles, mugs, and thermoses. This technique creates a sleek, eye-catching look and really brings your design to life.

All-around screen printing is perfect for printing on cylindrical objects such as bottles and mugs. We use PMS colors to ensure consistency with your brand identity and print over the entire object for a uniform and impressive look.

  • Screen printing: Durable and colorful, ideal for large runs of T-shirts, hoodies, and caps.
  • DTG (Direct-to-Garment): Perfect for detailed designs and small print runs.
  • DTF (Direct to Film): For both light and dark fabrics, including special effects such as glitter.

Embroidery adds an elegant and durable finish to clothing and textiles. Using this technique, we stitch your design directly onto the fabric with colored threads. Ideal for clothing, caps, and bags.

Want to give your design a festive and luxurious finish? Hot stamping is the perfect choice! We apply a foil with a specific color or metallic sheen to your gift using heat and pressure. This gives your gift a radiant look!

Want to make your design stand out? Spot UV is a great technique where we apply a glossy UV varnish to specific parts of your design. This contrast with the matte background creates a glossy effect. It’s perfect for a notebook, for example. We always recommend using a dark background for maximum impact.

For a subtle, sophisticated look, choose blind embossing, also known as debossing. With this technique, we press your design into the material without ink, creating a recessed relief. This gives business cards, invitations, and notebooks a luxurious look.

Engraving creates a permanent and durable mark on your gift. Using machine engraving or laser engraving, we apply your design, text, or logo as a recessed engraving on various materials, such as wood, glass, metal, and leather. The result is wear-resistant and long-lasting.

For a striking and tactile effect, you can opt for 3D embroidery. With this technique, we stitch the design with a special foam layer underneath the thread, giving it a three-dimensional look. Perfect for logos on items such as caps and jackets.